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MAHALO Skin Care is a luxury botanical-based facial care line, offering high-performance skin treatments that target skin inflammations, environmental damage, prematurely aging concerns and offer nutrient-dense support for a healthy, and glowing complexions.

Our products are made by hand in our private studio on Kauai, Hawaii. We retail our products to spas and high-end boutiques all over the world, as well as ship directly to consumer via our website.

Studio Assistant

The ideal person for this position will function is a time-flexible, need-based support of MAHALO operations

Some Responsibilities May Be:
•   Sanitizing and assembly of product jars
•   Organizing / cleaning the studio
•   Assisting with order packing during busy seasons, like holidays
•   Tending to our botanical harden

This position is for YOU, if:
•   You are a mom, or have another part-time job and are looking for fulfilling environment to provide you with supplemental income
•   You have a natural instinct for communicating with people. You know how to effortlessly express your boundaries, while also accommodating what others need
•   You are reliable. Punctuality and being on time is who you are
•   Your friends and family describe you as: honest to a fault and trustworthy. You always strive for excellence, with a proven track record of it

To Apply:
•   Please email with a resume to love@mahalo.care
•   Tell us why you believe you are an idea person for this job
•   Please list 5 adjectives that reflect your best qualities
•   Subject Line: Studio Assistant Application
•   Optional: If you’re open to sharing your public profile on Facebook or any other social media you use, please include your tags/handle names

The successful applicant will be required to complete/provide:
• Two recent work references from either current employers if appropriate, professors, teachers, landlords
• Criminal record Check will be required by the successful candidate

Interviews for this position will take place immediately over the phone, followed by a face to face in MAHALO studios in Kauai. We thank all candidates for their interest and application; only those selected for an interview will be contacted.

Customer Service Lead

Currently seeking a passionate and dedicated A-player to join in our customer service support, in the spirit of Aloha and Mahalo (Hawaiian words for love and gratitude). Read-on if you love problem-solving, have a happy attitude with excitement to turn complaints into solutions, and help us create and cultivate raving fans.

OUR IDEAL CANDIDATE:

• bi-lingual (fluent in English and French), other languages are a big bonus!
• passionate about connecting with people, and driven to help by going above and beyond in making a person feel loved, heard and pampered
• loves handling large amount of correspondence (emails, chats, facebook and instagram direct messages) with passion, precision and urgency
• a clear, professional communicator
• warm and friendly, with a compassionate personality
• brilliant with time management
• enthusiastic with naturally sturdy work ethic
• nimble, resourceful & adaptable to needs of small, and rapidly growing company
• well organized and able to create your own work flow / systems
• comfortable working in a small team whose pace of work can fluctuate depending on the needs of the company
• self motivated and proactive
• swiss army knife: no task is below or below you=willing to give every task your best shot
• has ideas and opinions on how to improve customer experience to make a brand shine and boost brand experience

RESPONSIBILITIES include:

• respond to support tickets / emails with passion, precision and urgency (within 1-5hrs during business hours, and within 24hrs-48hrs during off-hours)
• monitor and respond to comments and direct messages on official Instagram and facebook pages with passion, precision and urgency (within 1-5hrs during business hours, and within 24hrs-48hrs during off-hours)
• assist with managing and relaying information between fulfillment team, and customer requests
• generate shipping labels, assist customers with order tracking and shipping requests
• managing/updating purchase orders from the website
• assist in gathering wholesale, press and other requests and passing them to the brand founder, or appropriate department
• keeping detailed reports of shipping codes, any issues with shipments, product defects, customer complains, etc
• your friends and family describe you as: honest to a fault and trustworthy. You always strive for excellence, with a proven track record of it

This is a wonderful opportunity for someone who thrives and loves:

• communication, connection and problem solving
• organization, and keeping to systems and timelines
• wearing multiple creative hats
• goal and task oriented
• work remotely, while staying connected with our global tea
• team player, while also strongly independent and self-driven

What we provide:

• in-depth skin training, and support directly from the brand founder
• welcoming and uplifting work environment within a unique and prestigious world class company
• immense diversity and growth opportunities
• ability to have flexibility in work hours upon request

SKILLS & QUALIFICATIONS:

• proficiency working with Google suite, WordPress, slack, social media platforms
• exceptional email etiquette
• previous customer service experience (preference given to previous experience working for luxury, high-end brand / product / service)
• skincare savvy is a plus, but not required, as we will provide training
• administrative experience
• proffered bi-lingual (English and French), with English being the primary language
• proven ability to maintain strong customer service
• highly reliable and accountable

TO APPLY:
• Please email with a resume
• Tell us why you believe you are an idea person for this job
• Please list 5 adjectives that reflect your best qualities
• Optional: If you’re open to sharing your public profile on Facebook or any other social media you use, please include your tags/handle names. We are a close-knit family, and would love to get to know you better.

Thank you for considering joining our growing family. I can’t wait to meet you!

Maryna (Founder of MAHALO Skin Care)

Job Types: Full-time, Part-time

Salary: $22.00 to $30.00 /hour

Brand Ambassadors

global

We are delighted to open applications for brand affiliate and ambassadors to empower more women and men worldwide

To Apply:
Please visit this page to submit your request

Successful applicants will be contacted with information for next steps of joining our family as an affiliate or brand ambassador

OPERATIONS MANAGER – CLOSED

The ideal person for this position will function as the “first lieutenant” to the business owner offering support in operations, production, shipping and daily logistical needs of the business as well as assist growth and expansion. You will work in the MAHALO studio based in Kauai, HI USA, and be involved in the execution of the day to day running of this fast paced and high vibrational environment. Working from the ground up, sharing in the teams positive and creative skills, the successful application will be looking forward to growing within this role and company. We are looking for loyalty, trust, discretion and a zest for life within this individual. Someone who can think outside the box, does not shy away from a challenge and has the desire to be part of something great, something big, something amazing!

Hours of Work:
Flexible work week ranging from part-time to full time hours given experience and motivation. Must be flexible and able to work occasional weekends and variable hours during busy periods. Ideally looking for full-time candidate.

Key Responsibilities:
•   Maintain a stable and highly organized work environment for the team
•   Consult and serve as a liaison between our shipping, sales and managerial teams
•   Manufacturing of products
•   Manage, and take care of retail and wholesale order shipping
•   Ongoing in-studio needs like organizing, administrative tasks etc
•   Ingredient and supplies inventory tracking, re-ordering, storage

This position is for YOU, if:
•   You have experience in management in either hospitality, service or restaurant industries where fast thinking, decision-making and multi-tasking are a must
•   You have a love and aptitude for understanding systems and organization
•   You are a fierce and fabulous professional who is eager to combine business attitude with the flow of life in the Hawaiian paradise, thus creating for yourself a more joyful, fulfilling and financially stable life
•   You have a natural instinct for communicating with people. You know how to effortlessly express your boundaries, while also accommodating what others need
•   You want the opportunity to take on a bigger and more direct role in building and growing a business
•   You understand how to prioritize work tasks, and are efficient and focused when completing them
•   You are reliable. Punctuality and being on time is who you are
•   You are detail oriented, love checklists (especially when you get to cross things off), and are organized
•   You understand and appreciate the value of always double-checking your work
•   Your friends and family describe you as: honest to a fault and trustworthy. You always strive for excellence, with a proven track record of it
•   You are looking for an ideal workplace with like-minded values where you want to stay long term

Basic Qualification:
• High School Diploma, with further education preferred
• Previous experience working within a fast-paced, operations/managerial role
• USA permanent residency, resides in Kauai
• Valid drivers license

What MAHALO will provide:
•   A safe, fun and welcoming work environment within a unique and prestigious world class company
•   Immense diversity and growth opportunities
•   Ability to have flexibility in work hours if desired
•   PAY commensurate upon your experience level in management and running operations in the relevant field

To Apply:
•   CLOSED
•   Tell us why you believe you are an idea person for this job
•   Please list 5 adjectives that reflect your best qualities
•   Subject Line: Operations Manager Application
•   Optional: If you’re open to sharing your public profile on Facebook or any other social media you use, please include your tags/handle names

The successful applicant will be required to complete/provide:
• Three recent work references from either current employers if appropriate, professors, teachers, landlords
• Criminal record Check will be required by the successful candidate

Interviews for this position will take place immediately over the phone, followed by a face to face in MAHALO studios in Kauai. We thank all candidates for their interest and application; only those selected for an interview will be contacted.

Thank you and MAHALO

Thank you for being inspired to join our family. We can not wait to connect with you and discover more about you.

If you know of someone who might be an idea person for any of our open positions, please do not hesitate to forward this page to them.